Customer(s) are to give correct address for shipment. No refund will be made back to a lost orders placed by customer who made mistake in his or her address for his order. So double check your address before confirming an order(s).
Shipment is made 1-4 days due to the much orders.
If a package returns to us because the customer put an incorrect address that customer is responsible for paying the shipping to reship a second time . Please double check your address instead of rushing! If he or she misses the delivery moment and the parcel get back to the pickup office but he or she didn't go to pick it up within the 1-2 weeks in which the parcel stay at the pickup office and the pickup office returns the parcel to us that customer is responsible for paying the shipping to reship.
Contact us after 5 days and still haven't got a tracking don't contact us on instagram because we dont reply instagram messages better contact us through an email scaresstudio@outlook.com or you can also use the LIVE CHAT option to contact us.
If you have any problem on your order contact us also via email and not via instagram message.
ALL SHIPMENTS ARE MADE FROM EUROPE (BELGIUM).
NOTE: PRE-MADE ORDERS ARE SHIPPED WITHIN 1-3 DAYS & PRE-ORDER ARE MOSTLY SHIPPED WITHIN 2-5 WEEKS.
ORDERS:
NOTE: ALL SALES ARE FINAL NO RETURN & NO EXCHANGE. ONCE YOU PLACED AN ORDER NOTE THAT WE CAN’T CANCEL IT & WE DONT EXCHANGE HOODIE SIZE ONCE THE HOODIE HAS BEEN SHIPPED OUT TO YOU SO KINDLY CHECK WELL OUR SIZE CHART BEFORE PLACING AN ORDER.
ELIGIBILITY FOR RETURNS:
KINDLY CONTACT US FOR EXCHANGE ONLY IF WE DIDNT SEND THE SAME SIZE YOUR ORDERED OR MISTAKE DONE BY SENDING YOU A WRONG ITEM(S).
TO QUALIFY RETURNS, THE ITEM(S) MUST:
- Be in brand-new condition, unused & unworn.
- Have all originals tag still attached.
- Be returned in its original shipping package.
SHIPPING & DELIVERY SERVICES
ALL SHIPPING WITHIN THE EUROPEAN UNION (EU) ARE SHIPPED BY DPD SHIPPING & POSTNL CARRIER
ALL SHIPPING TO USA ARE DELIVERED UPS EXPRESS.
ALL SHIPPING TO SWITZERLAND ARE DELIVERED BY UPS EXPRESS SHIPPING CARRIER.
ALL SHIPPING TO ALL SHIPPING TO UK ARE DELIVERED BY UPS EXPRESS SHIPPING CARRIER.
ALL SHIPPING TO NORWAY ARE DELIVERED BY UPS AND NORWAY POST.
FOR OTHER COUNTRIES OF THE WORLD ALL SHIPPING ARE DELIVERED BY SOMETIMES YOUR THE LOCAL POST OFFICE & SOMETIMES UPS EXPRESS.
IN CASE OF ANY DELIVERY PROBLEMS KINDLY SEND US AN EMAIL AS SOON AS POSSIBLE.